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Privacy Statement and Notice

This NovoConnect web application (“Application”) is provided to you by Saarathi Healthcare Private Limited (“Saarathi”) and Novo Nordisk India Private Limited (“Novo Nordisk”) subject to the following terms and condition of use. By accepting these terms and conditions on the App, you are agreeing to what is outlined in this document. Please read carefully.

Conditions of use

This App is intended for use solely by Healthcare Professional (HCP) to recommend people with diabetes (PwD) who reside in India, for sampling program for certain Novo Nordisk products and raise a request for product sample. The scope of the sampling program may change to include patients prescribed with other Novo Nordisk products.

You must be 18 years of age or older to accept these terms and conditions and use the App.

Copyright and Licenses

All content and software used within the App are owned by Novo Nordisk, Saarathi or a third party. All content and software is protected by copyright.

Information purposes

The App provides selected information on diabetes as a disease and its management. Such Information is not intended should it be used as medical advice. Such information is not a substitute for the advice of a healthcare professional. If you have, or suspect having, any health problems, you should consult your HCP.

 

Information provided ''as is''

The information on this App is provided ‘as is’ and Saarathi and Novo Nordisk makes no representations or warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Saarathi and Novo Nordisk makes no representations or warranties of any kind as to the completeness, accuracy, timeliness, availability, functionality and compliance with applicable laws. By using this App you accept the risk that the information may be incomplete or inaccurate or may not meet your needs or requirements.

Disclaimed liability

Neither Saarathi and Novo Nordisk nor our content providers shall be liable for any damages or injury arising out of your access to, or inability to access, this App or from your reliance on any information provided herein. Saarathi and Novo Nordisk disclaims any and all liability for direct, indirect, incidental, consequential, punitive, and special or other damages, lost opportunities, lost profit or any other loss or damages of any kind. This limitation includes damages or any viruses, which may affect your computer equipment.
 

Alterations

Saarathi and Novo Nordisk reserves its right to alter, modify, substitute or delete any content of or may restrict access to or discontinue distribution of this App at any time and at its sole discretion.
 

Copyright and use of content

The content of this App is the property of Novo Nordisk and is protected by copyright laws. The trademarks, service marks, trade names, logos and product displayed on this App are protected worldwide, and no use of any of these may be made without the prior written consent of Novo Nordisk. You are welcome to download the content of this App, however, only for your personal and non-commercial use. No modification or further reproduction of the contents is permitted. The content may otherwise not be copied or used in any other manner.

Use of questions and comments

Any questions, comments, suggestions or any other communications, including any ideas, inventions, concepts, techniques or know-how you may forward to this App or otherwise to Novo Nordisk or Saarathi, electronically or by any other means, are on a non-confidential basis and will become the property of Novo Nordisk, which Novo Nordisk without restriction may use in any fashion and for any purposes whatsoever, including developing, manufacturing and/or marketing goods or services.

Changes to terms of use

Saarathi and Novo Nordisk will keep the terms of use including the personal data policy updated. We reserve the right to change this policy at any time. We will inform you of any changes that we make through the App

Governing Law

Your access and use of this App and the contents hereof shall be governed by and interpreted in accordance with the Laws of India.

 

NOTICE CUM CONSENT FOR PROCESSING YOUR PERSONAL DATA

For the purpose of providing Patient support services and operate the sampling program, Saarathi is required to collect and process your personal data. Rest assured that any personal data collected by Saarathi for the purpose of this sampling program, is required by law to be protect. This Notice explains how Saarathi will process your personal data. The personal data shall only be processed in accordance with this Notice and with applicable law.

WHO WE ARE?

The company responsible for processing your personal data is:

  1. Saarathi Healthcare Pvt Ltd (“Saarathi”)

Address: 431-432 Lodhasupremus II, wagale estate, Thane west, Thane-400604

You can always contact Saarathi at novoconnect@saarathihealthcare.com or +91 8657951697 with questions or concerns about how we process your personal data.

  1. Novo Nordisk India Private Limited (“Novo Nordisk”)

NXT-2, 1 & 2nd Floor, Embassy Manyata Business Park

Nagavara Village, Kasaba Hobli

Bangalore

India – 560045

 

will be the copyright and license owner of this app; but it will not process (e.g. receive, collect, use, store, and share) any personal data relating to this App. You can always contact Novo Nordisk India Private Limited at privacy-india@novonordisk.com or +91 80 4030 3200 with questions or concerns about this App.

HOW DO WE COLLECT PERSONAL DATA ABOUT YOU?

Your data shall be collected directly from you and backed-up on servers located in India. The storage of your information is handled via externally hosted servers managed by third party providers. These providers may incidentally have access to personal data to ensure up-time, troubleshooting and ensure continuous improvement. We have taken extensive technical and operational protective measures to protect your data from accidental or deliberate manipulation, loss, destruction or access by unauthorized persons.

WHY DO WE PROCESS YOUR PERSONAL DATA?

We process personal data about you for the following reasons

  • For purpose of registration on the Application
  • to enable you to request for sample products
  • to maintain records
  • to respond to your questions or requests for information

For the above purpose, we need to process your information. As a healthcare professional, you have the option of registering with us and creating an account. Registration is voluntary but can be a pre-requisite for accessing / participating in patient support services.

WHAT PERSONAL DATA DO WE COLLECT AND PROCESS ABOUT YOU?

For the purpose of registration, we need you:

  • Contact information (Name, Mobile number, email ID)
  • Professional practice location / address, Photo ID

HOW DO WE SHARE YOUR PERSONAL DATA?

For the purposes described above, Saarathi may share your personal data with:

  • Suppliers or vendors that assist our company (e.g., consultants, IT service providers, financial institutions, law firms)
  • Other Novo Nordisk entities (e.g., Novo Nordisk headquarters or affiliates in other countries)
  • Public authorities, including health and/or regulatory authorities

HOW LONG WE KEEP THE DATA

We will keep your personal data for the period of time relevant to meet the purpose of processing but not longer than 6 years from the end of the sampling Program unless required to be retained for a longer period of time to comply with applicable law. Your personal data will be deleted it thereafter.

GENERAL RIGHTS

You have the right to information, correction, deletion, restriction of processing, objection to processing and data transferability. Insofar as processing is based on your consent, you have the right to withdraw this from us with effect for the future.